Privacy Policy

This Privacy Policy outlines how Eco Outdoor Solutions ("we," "us," or "our") collects, uses, and protects the personal information of our customers and users ("you" or "your") in compliance with the Privacy Act 1988 (Cth) and applicable laws in Victoria, Australia. By using our services or accessing our website, you agree to the collection and use of your information in accordance with this policy.

Information We Collect

We may collect personal information that can identify you, including:

Contact Information: Name, phone number, email address, mailing address.
Financial Information: Payment details
Demographic Information: Age, gender, location, and preferences.
Usage Data: Information about how you use our services or interact with our website, including IP addresses, browser type, and device identifiers.
Other Personal Data: Any other information you voluntarily provide to us.

How We Collect Information

We may collect your personal information through:

Direct Interactions: When you provide your details through forms, emails, or phone calls.
Automated Technologies: When you visit our website or use our services, we may automatically collect technical data using cookies, log files, or similar tracking technologies.
Third Parties: We may receive personal information from third parties, such as payment processors, social media platforms, or advertising networks.

Use of Your Information

We use your personal information for the following purposes:

To provide and manage our services.
To communicate with you regarding inquiries, services, or updates.
To process payments and transactions.
To comply with legal and regulatory requirements.
To improve our website, services, and customer experience.
For marketing purposes, such as sending promotional materials (where permitted by law).

We will not sell, rent, or trade your personal information to third parties.

Disclosure of Personal Information

We may disclose your personal information:

To third-party service providers (e.g., payment processors, IT support) who assist in our operations.
When required by law, such as in response to a legal request or to protect our rights.
In the event of a business transaction (e.g., merger or acquisition), your information may be transferred.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure. These include the use of secure servers, encryption, and access controls. However, no data transmission over the internet can be guaranteed to be 100% secure.

Access to and Correction of Your Information

You have the right to:

Request access to the personal information we hold about you.
Request corrections to your personal information if it is inaccurate or outdated.

To make a request, please contact us at info@ecooutdoorsolutions.com.au outlining your request. We will respond to your request in accordance with the Privacy Act.

Retention of Personal Information

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When no longer needed, your data will be securely deleted or anonymized.

Use of Cookies

Our website may use cookies and similar technologies to enhance user experience and gather information about website usage. You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of our website.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies when visiting them.

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page, and we will notify you via email or other means if the changes are significant.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: info@ecooutdoorsolutions.com.au
Phone: 0456 931 538
Address: PO Box 44 The Basin LPO, The Basin, 3154

This privacy policy is compliant with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which set out standards for the collection, use, and management of personal information in Victoria, Australia.